Istogramma was established in 2003 by a group of passionate and committed experts, each with decades of experience in supplying state of the art museum technologies in Italy and worldwide. .
At Istogramma we are specialized in sales and admission ticketing system consultancy, tourist platform , ecommerce , audio-video guide offering support and advice on existing systems or assistance in the procurement of a new ticketing solution for your visitor attraction.
We are dedicated to helping improve the running and efficiency of your business by addressing all aspects of the operational, system and back office functions to ensure everything is as streamlined as it can be. Our aim is to provide solutions that not only help to get the best from your system, but also to improve back office procedures, and protect all concerned by tightening up on processes and removing responsibility from its users.
With over 25 years of industry experience, we are well placed to offer independent, non biased advice to help make the right choice in selecting a new ticketing solution, or to get the most from your existing system.
We have vast knowledge of all aspects of ticketing from walk up sales, eCommerce, contact centre, access control and event management. This coupled with a diverse range of technical skills positions us well to assist with any decisions, issues or consultancy you may need help with.
Services - What we offer
We offer a full assessment of existing processes, perform system analysis and offer recommendations to help you get the most from your system. To provide some idea of our competencies and expertise here are some of the ways we can help:
Audit of existing system
• Analysing existing systems and procedures to ensure you are getting the most from your system
• Streamline and optimise usage
• Identify system and operational vulnerabilities and find solutions to help overcome fraud
• Identifying revenue loss
• Improving revenue generation
• Help to save money by avoiding unnecessary development
• Improving back office processes
• Report writing and Integration assistance
New System procurement
• Perform systems analysis to identify actual requirements
• Identifying requirements and offering assistance with writing an RFP, ITT
• Help and direction with the system selection process
• Strong SQL database and report writing skills to fulfill bespoke reporting and integration requirements.
In all cases we can assist with bespoke software development to fulfill all of your needs
we provides ticketing system and thechincal services for more than 200 Museum in Italy
Tickets solt over on-site, B2C, B2B channels by out clients (year 2019)
We are able to deliver solutions for Tickeying, access control, Audioguide, Data Analysis, Reporting, SIAE, App development , Networking, Info points, Kiosks...
generated by our clients through ticketing and services sales
The ISO 9000 family of standards is concerned with "quality management", and what a particular organization does to enhance customer satisfaction by meeting customer requirements and to continually improve its performance in this regard. ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements
"We want to satisfy our customers. Therefore, being certified in the ISO 9001:2008 standard means to guarantee that all our processes, documentation and improvements of our service meet the given requirements providing hight quality design, development, deployment and maintenance of information systems, and IT consulting services.By this, our customers can expect a constant and high level of reliability and transparency from our work.
A significant milestone in Istogramma's information security journey." Read how we achieved ISO certification for our global Client Data Protection program here
Protecting client data is a top business priority and everyday discipline employed through
our global Client Data Protection (CDP) program. Backed by strong security processes,
policies and governance across Accenture and client engagements, this ISO 27001
certified program ensures client teams understand and comply with data privacy and
security obligations relevant to each client engagement.
ISO 14001 sets out the criteria for an environmental management system and can be certified to. It maps out a framework that Istogramma can follow to set up an effective environmental management system.
For Istogramma, certification and the active management of our environment through our EMS will ensure:
- Increased efficiency in our processes
- A reduction in the use of resources and materials for any benefit delivered
- Less waste production (and therefore reduced costs for waste management)
- An increase in the share of renewable resources and systems used
- A higher environmental competence throughout the company.
Mobirise site creator - See it